Terms of use

1. Who we are and what this agreement is

"RoofersBook", "we", "us", and "our" mean Giuseppe, trading in the United Kingdom as RoofersBook. RoofersBook is a sole-trader operation — there is no separate limited company behind it, so the person responsible for the site and the counterparty to these Terms is Giuseppe personally.

A correspondence address is available on written request to legal@roofersbook.com, as required by the Electronic Commerce (EC Directive) Regulations 2002.

These Terms, together with our Privacy Policy, form a legal contract between you ("you", "your") and Giuseppe trading as RoofersBook when you access or use any part of this website or the services provided through it (the "Service").

By using the Service you agree to these Terms. If you don't agree, don't use the Service. That's a fair deal and it works both ways.

2. What the Service is

RoofersBook provides three things:

• A directory of UK roofers compiled from public Companies House records and enriched with additional verification where we can carry it out.
• Editorial guides for UK homeowners covering hiring, costs, materials, emergency triage, insurance claims, and building regulations.
• A free quote-request formthat passes a homeowner's job brief to a small number of suitable local roofers.

We may add, change, or remove parts of the Service from time to time. We'll try not to do this in ways that inconvenience you unnecessarily.

3. What the Service is not

So there is no ambiguity:

• We are not a roofing contractor. We don't climb on roofs, quote jobs, or do repairs. We don't employ roofers.
• We are not a party to any contract between you and a roofer you find through us. Any agreement for work is solely between you and the roofer.
• We are not a regulator, licensing body, or scheme operator. Those roles sit with trade bodies such as the NFRC, FMB, and CompetentRoofer, and with Trading Standards, the FCA, and the courts.
• We do not provide legal, financial, insurance, tax, planning, or building advice. Our guides are careful editorial based on documented sources, but they are not a substitute for professional advice on your specific case.
• We do not guarantee the quality, availability, or conduct of any roofer listed or introduced through the Service.

4. Who can use the Service

You must be at least 18 years old and acting on your own behalf or on behalf of a business you have authority to represent. You must not use the Service if we have told you that you are banned from it, and you must comply with all laws applicable to your use.

5. Your obligations when using the Service

You agree that you will:

• Give accurate, current, and complete information when you submit forms.
• Only submit a quote request for a property you own, occupy, or are authorised to request work on.
• Not submit anyone else's personal data without their knowledge or a lawful basis for doing so.
• Not use the Service to harass roofers, send spam, or pursue competitive intelligence on listed businesses.
• Not scrape, crawl, or download the site at scale without our written permission. Normal reading and linking are welcome.
• Not attempt to bypass security controls, rate limits, or anti-spam measures, and not upload malware or deliberately corrupt content.
• Not impersonate anyone — any name, business, roofer, or third party — in any form on the site.

6. Quote requests and lead referrals

When you submit the quote form, you are asking us to pass your job details to a small number (typically up to three) of suitable UK roofers who cover your postcode and do the type of work you need. You confirm that:

• The information you've provided is accurate and your own.
• You consent to us passing that information to matching roofers so they can contact you about the job.
• You understand the roofers are independent third parties and any work they quote, carry out, or refuse is entirely their decision and responsibility.

Roofers who receive leads through the Service are required to accept our lead terms before any personal data is shared with them. Those terms require the roofer to process the homeowner's data only for the purpose of quoting and carrying out the work described, to comply with the UK GDPR, and to delete or anonymise the data if the homeowner requests it. We are not liable for a roofer's breach of their own data protection obligations once the data has been shared with them.

There is no fee to you for using the quote form. Roofers who receive leads through the Service may pay us a referral fee. That fee does not affect which roofers you are matched with, beyond the fact that a roofer must accept our lead terms (which include UK GDPR compliance) in order to receive leads at all. See the methodology page for how the matching process is independent of our commercial arrangements.

If you are a roofer receiving leads through the Service and you wish to dispute the quality or validity of a specific lead, you must notify us in writing within 14 days of receiving that lead. Disputes raised after that period are waived to the fullest extent permitted by law. Our total liability for any disputed lead is limited to a refund of the fee actually paid by you for that specific lead and no more.

7. Directory listings

Most of the entries in the RoofersBook directory are compiled from public Companies House records and other publicly available business information. A roofer can also claim their listing and provide additional verification evidence. Listings are not advertising slots — they exist because the business itself exists as a matter of public record.

If you are a listed roofer and you want your listing updated, corrected, or removed, see the complaints page. We will act on legitimate requests promptly.

8. Editorial content and opinions

Our guides are written by Giuseppe and are a combination of fact and honest opinion. We try to make the difference clear in the writing.

• Where a statement is a fact("Public Liability Insurance is recommended at £2 million or above for roofing") it is supported by published industry guidance, standards, or regulatory sources cited in the piece.
• Where a statement is an opinion("EPDM wins for most UK homes") it is labelled or written to be clearly opinion, and is based on the reasoning set out in the same piece.
• Where a statement is about a named business or individual, it is based on public records (Companies House, published regulatory notices, or the subject's own published material) and, where we can, we verify before publishing.

We believe that the publication of accurate, sourced information about the UK roofing industry and about named businesses operating within it is a matter of public interest within the meaning of section 4 of the Defamation Act 2013. We will rely on this defence, and on the defences of truth (section 2) and honest opinion (section 3), where appropriate.

If you believe a statement on this site about you or your business is factually wrong, or that an expression of opinion misrepresents something you've done, please use the process in the next section. We would much rather hear from you and fix a genuine error than not.

9. Complaints, right of reply, and defamation takedowns

We take factual accuracy seriously and we want to resolve legitimate complaints quickly. Full details are on the complaints page, but the short version is:

1. Factual corrections — email corrections@roofersbook.com with the page URL, the exact sentence, and what you say is wrong and why. We aim to acknowledge within two working days and resolve within seven.
2. Formal complaints about defamation, data protection, or harassment — email legal@roofersbook.com with: your full name, a postal address at which you can be contacted, the specific URL(s) and the specific statement(s) complained about, and a brief explanation of why the statements are unlawful. We will acknowledge within two working days. We will then, in line with section 5 of the Defamation Act 2013 where it applies, either contact the author (if different from RoofersBook) to give them an opportunity to respond, or consider your complaint directly where the author is identified on the page.
3. Right of reply— if you are the subject of an editorial statement on the site and you want to provide your own account, we will consider publishing a clearly labelled response alongside the original. This isn't automatic but it is common.

Nothing in this section removes any statutory rights you have, including the right to apply to a court for an order or to complain to the Information Commissioner's Office, Trading Standards, or the police, as appropriate.

10. Third-party content and user submissions

Where the Service displays content provided by third parties — for example a roofer's own description of their services, a review, or a listing that has been claimed and updated by a verified owner — that content is the responsibility of the person who submitted it. We act as a host in the sense of Regulation 19 of the Electronic Commerce (EC Directive) Regulations 2002 and we remove unlawful third-party content promptly once we have actual knowledge of its unlawful nature.

If you submit content to us (for example, when claiming a listing) you grant us a non-exclusive, royalty-free, worldwide licence to host, display, and use that content for the purposes of running the Service. You retain ownership of your own content. You can ask us to remove your content at any time.

11. Intellectual property

All original editorial content on RoofersBook — including the guides, the copy on the forms and pages, the methodology, and the structure of the site — is © Giuseppe, trading as RoofersBook. You may:

• Read, share, and link to any public page.
• Quote short extracts for comment, criticism, or review, with attribution and a link back.
• Print personal copies for your own non-commercial use.

You may not:

• Republish entire guides, whole sections, or substantial extracts on other sites or in other commercial products without written permission.
• Scrape the site to build a competing product, train a commercial AI model, or compile a derivative dataset for resale.
• Remove attribution or alter quoted content to change its meaning.

Third-party logos, product names, and standards marks mentioned on the site (for example NFRC, CompetentRoofer, FMB, TrustMark) belong to their respective owners and are used for identification and reference, not as an endorsement.

12. Disclaimers

The Service is provided on an "as is" and "as available" basis. We work hard to keep content accurate and the site available, but we cannot guarantee either — the UK roofing market moves, regulations change, and websites occasionally go offline.

Specifically, and without excluding your statutory consumer rights under the Consumer Rights Act 2015:

• We do not guarantee the accuracy or completeness of any information about a specific roofer beyond what we state explicitly on their listing. We do our best with public records but those records can be out of date.
• We do not guarantee the outcome of any job quoted, carried out, or refused by a roofer you are introduced to.
• We do not guarantee that the site will be uninterrupted or error-free.
• Our editorial guides are for UK homeowners and assume an English or Welsh legal context. They are not bespoke advice for your specific property, situation, or dispute.

13. Limitation of liability

Nothing in these Terms limits or excludes our liability for anything that cannot lawfully be limited or excluded — including death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, breach of the terms implied by the Consumer Rights Act 2015 where you are a consumer, or any other liability that English law does not allow to be limited.

Subject to that, and to the fullest extent permitted by law:

• We are not liable for any loss or damage arising from the acts or omissions of a roofer you have been introduced to or have found through the directory. The contract for the work is between you and them.
• We are not liable for any decision you take based on information in our editorial guides. The guides are research and opinion, not professional advice for your specific case.
• Our total aggregate liability to you in contract, tort (including negligence), under statute, or otherwise, arising out of or in connection with the Service, is limited to £100 where you are a consumer using the Service free of charge, or, where you have paid us a fee for a service (for example, a roofer paying a lead fee or listing subscription), to the fees actually paid by you to us in the 12 months before the event giving rise to the claim.
• We are not liable for indirect, consequential, or purely economic loss — including loss of profits, loss of business, loss of opportunity, loss of goodwill, or loss of data — except where English law does not allow such an exclusion.

14. Indemnity (commercial users only)

If you are a business, trader, or acting for commercial purposes and you use the Service in breach of these Terms in a way that causes us loss, you will indemnify us against reasonable costs, damages, and legal fees arising from the breach. This clause does not apply to consumers acting outside the course of a business, trade, craft, or profession.

15. Suspension and termination

We may suspend or terminate your access to the Service if you materially breach these Terms, or if we reasonably suspect fraud, abuse, or unlawful use. Where it is safe and practical to do so we will give notice and an opportunity to fix the problem first. You can stop using the Service at any time.

We are not liable for any delay or failure to perform our obligations under these Terms where the cause is beyond our reasonable control, including (without limitation) illness or incapacity of the sole trader, internet or hosting provider outage, third-party service failure, extreme weather, or legal order.

16. Changes to these Terms

We may update these Terms from time to time. The "last updated" date at the top changes on every edit. Material changes will be highlighted on the page for at least 30 days. Continued use of the Service after a change means you accept the new version; if you don't, stop using the Service.

17. Governing law and jurisdiction

These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter, or their formation, are governed by the law of England and Wales.

The courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in your local courts, and we may bring proceedings against you in your local courts.

18. Miscellaneous

• No waiver.If we don't enforce a right under these Terms straight away, that doesn't mean we have waived it.
• Severability. If any part of these Terms is found to be unlawful, unenforceable, or void, the rest of the Terms remain in full force.
• Third-party rights. A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of them.
• Assignment. You may not transfer your rights or obligations under these Terms without our written consent. We may assign these Terms to a successor in connection with a corporate restructuring or sale of the business, provided your rights are not reduced.
• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service and replace any prior statement or understanding about it.

19. How to contact us

• Legal and takedown: legal@roofersbook.com
• Corrections: corrections@roofersbook.com
• Privacy requests: privacy@roofersbook.com
• General: hello@roofersbook.com

These Terms were last updated on 2026-04-11. If you are reading them in a printed or cached copy, the current version is at roofersbook.com/terms.